Sheraton Grand Los Angeles

Sheraton Grand Los Angeles In the heart of downtown financial district, the Sheraton Los Angeles Downtown Hotel is an inviting retreat for any lifestyle.
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Centrally located with entrances into the Macy’s Mall and just one block south of the city’s financial district, the Sheraton also makes for the most convenient choice downtown for meetings. Additionally, the hotel is only four blocks from the STAPLES Center and the Los Angeles Convention Center. The hotel itself hosts its fair share of conferences and events, possessing over 26,000 square feet of available multi-use meeting space, a 10,000 square-foot ballroom, 16 breakout rooms, and every modern A/V capabilities needed by today’s business clients. The Sheraton has also recently established itself as a “green” hotel, featuring environmentally friendly programs such as recycling, an opt-out program for changing sheets and towels, low-flush toilets and energy-efficient light bulbs. Anchoring the Macy’s Plaza Mall, the Sheraton Los Angeles Downtown Hotel boasts a chic environment that embraces tasteful sophistication, superior comfort and uncompromised guest service. Located in the heart of LA’s financial district and walking distance from The Los Angeles Convention Center, Staples Center and LA Live; the Sheraton is a contemporary business hotel with 487 guest rooms, featuring the luxurious Sheraton Sweet Sleeper beds, Sheraton bath amenities and wireless Internet access. Ideal for a multitude of gatherings, the Sheraton has more than 26,000 sq. ft. of flexible meeting space, including a 10,000 sq. ft. ballroom and three boardrooms that extend to inviting outdoor terraces. In addition, the hotel has an exceptional restaurant, a stylish lobby lounge, and complimentary fitness facility Recent enhancements include: * New Sheraton Sweet Sleeper beds and Sheraton Bath Amenities since 2005 * Completed lobby renovation in 2006 * Completed renovation of all 487 guest rooms and suites in December 2007 * Link @ Sheraton opened February 2009 * 37' LG Flat Screen TV (42' in Suites) in Guestrooms (2010) * Upgraded "White Linen" Bedding in All Guest Rooms (2010) * Gift Shop and Coffee Shop Proudly Serving Starbucks (tm) Coffee (2011) * Update Lighting and Air Walls (Banquets) 2011 * High-speed (Burstable) internet (wired and wireless) in every guestroom (2011) * New Internal Core Fitness Gym (Early 2013) * Onsite towncar service provided by On Time Transportation Network. More information available at http://onttn.com/services.php

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Address

711 S Hope St
Los Angeles, CA
90017

Metro Red Line: 7th Street Metro Center DASH http://mta.net

General information

Check-in Time: 3PM Checkout Time: 12 PM There are numerous points of interest and venues within easy walking distance or a short shuttle ride from the entrance of the hotel. Furthermore, Downtown has the distinct advantage as the hub of the entire Los Angeles freeway system, which positions you and your members within a few driving minutes of many popular Southern California entertainment venues and attractions. Overnight Parking: Valet Only @ $32 COMMUNITY GUIDELINES Sheraton LA invites our fans to share comments, questions, photos, videos or information regarding their experience at our hotel. We encourage responsible and respectful conversations at all times, including in comments that may disagree with other members of our Facebook community or with Sheraton LA. The views expressed in user comments may not reflect the views of Sheraton LA. We reserve the right to delete profane, misinformed, untrue, violent or felonious posts.

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Comments

Goodbye Marriott. I will stay 50+ nights with Marriott this year. I Double booked in Sheraton Grand in LA by mistake and they would not waive cancellation fee? That's worth switching hotel chains for!
Visitors watch out!!! If you accidentally leave something in the room, you might not get it back in the same condition or might not even get back at all. I left my prescription glasses and charger with cord for the cell phone. It has been a nightmare to deal with lost and found- first I was notified that they found my glasses then when my son came to pick it up they lost it again. After he left they found it and he eventually picked them up couple of days later. Once I looked at the glasses ( they were in the seal envelope ) I noticed scratch on my left lense. It is impossible to repair and needs to be replaced at the cost of over $100 !! Plus they never located cord and a charger ..... Both Front desk and Hotel Manager are unwilling to do something about it and are extremely impossible to talk to. Nobody calls back till you call and call again!!!! I definitely- DO NOT recommend this hotel to anyone!!
First time that I have ever booked at a Sheraton hotel. In doing so it was a toss with the Hyatt whom I have used and find professional and of superior customer service. The Sheraton won out due to me being able to talk to an actual person on the weekend regarding reservations and rooms. The advise that I was very clearly given after much discussion has proven to be misleading and deceptive. I received an email this morning from a sales admin officer stating that my booking does not service what I need and of course runs contary to the advice I was given on how to book rooms to accomodate what I needed. I am disappointed that I replied to this email early this morning and I have not heard anything back not even a reply saying received and being processed. At this point in time I am very dissatisfied with Sheraton and have no faith in this chain of hotels
I always stay at Hiltons. This is my first attemp at booking with Sheraton. Called reservations and got a woman who could barely stay awake on the phone with me. I wanted to change my reservation to the block of rooms the LA Fashion week is holding. Not knowing there was a block I previously booked through their website. I called and asked if I could update my res to the block of rooms at what I think is a better rate. My request was declined. I asked to speak to a manager (Julie) who was equally as bored. She also declined my request. I was not cancelling just updating my reservation. Done with Sheraton for good now.