Sheraton Grand Los Angeles

Sheraton Grand Los Angeles In the heart of downtown financial district, the Sheraton Los Angeles Downtown Hotel is an inviting retreat for any lifestyle. Centrally located with entrances into the Macy’s Mall and just one block south of the city’s financial district, the Sheraton also makes for the most convenient choice downtown for meetings.
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Additionally, the hotel is only four blocks from the STAPLES Center and the Los Angeles Convention Center. The hotel itself hosts its fair share of conferences and events, possessing over 26,000 square feet of available multi-use meeting space, a 10,000 square-foot ballroom, 16 breakout rooms, and every modern A/V capabilities needed by today’s business clients. The Sheraton has also recently established itself as a “green” hotel, featuring environmentally friendly programs such as recycling, an opt-out program for changing sheets and towels, low-flush toilets and energy-efficient light bulbs. Anchoring the Macy’s Plaza Mall, the Sheraton Los Angeles Downtown Hotel boasts a chic environment that embraces tasteful sophistication, superior comfort and uncompromised guest service. Located in the heart of LA’s financial district and walking distance from The Los Angeles Convention Center, Staples Center and LA Live; the Sheraton is a contemporary business hotel with 487 guest rooms, featuring the luxurious Sheraton Sweet Sleeper beds, Sheraton bath amenities and wireless Internet access. Ideal for a multitude of gatherings, the Sheraton has more than 26,000 sq. ft. of flexible meeting space, including a 10,000 sq. ballroom and three boardrooms that extend to inviting outdoor terraces. In addition, the hotel has an exceptional restaurant, a stylish lobby lounge, and complimentary fitness facility Recent enhancements include: * New Sheraton Sweet Sleeper beds and Sheraton Bath Amenities since 2005 * Completed lobby renovation in 2006 * Completed renovation of all 487 guest rooms and suites in December 2007 * Link @ Sheraton opened February 2009 * 37' LG Flat Screen TV (42' in Suites) in Guestrooms (2010) * Upgraded "White Linen" Bedding in All Guest Rooms (2010) * Gift Shop and Coffee Shop Proudly Serving Starbucks (tm) Coffee (2011) * Update Lighting and Air Walls (Banquets) 2011 * High-speed (Burstable) internet (wired and wireless) in every guestroom (2011) * New Internal Core Fitness Gym (Early 2013) * Onsite towncar service provided by On Time Transportation Network. More information available at http://onttn.com/services.php

Operating as usual

We're topping off 2020 with one more glass of red—care to join us? Here's to another year of SoCal memories!
12/31/2020

We're topping off 2020 with one more glass of red—care to join us? Here's to another year of SoCal memories!

We'll take a bright Christmas over a white one, any day of the week. Wishing you the happiest of holidays from Los Angel...
12/25/2020

We'll take a bright Christmas over a white one, any day of the week. Wishing you the happiest of holidays from Los Angeles! (photo by The Bloc)

You don’t need an excuse to book that getaway—but in case you do, the holidays are the best time to treat yourself. Our ...
12/18/2020

You don’t need an excuse to book that getaway—but in case you do, the holidays are the best time to treat yourself. Our rooftop terrace will be waiting for you. (photo by @epick.life)

In times like these, your confidence is key. Our Commitment to Clean was designed for just that reason—rest assured that...
12/02/2020

In times like these, your confidence is key. Our Commitment to Clean was designed for just that reason—rest assured that we've implemented enhanced hygiene protocols to keep you safe.

When life calls for a celebration, we're here to raise the bar. Book your weekend stay now: https://bit.ly/2QhYz0B.
11/25/2020

When life calls for a celebration, we're here to raise the bar. Book your weekend stay now: https://bit.ly/2QhYz0B.

Bright skies and city views– that's our favorite kind of remote work. Work, stay, and play with us here: https://bit.ly/...
11/16/2020

Bright skies and city views– that's our favorite kind of remote work. Work, stay, and play with us here: https://bit.ly/2QhYz0B.

Fall is in the air. Chase new adventures and open your eyes to the beauty around you.
11/06/2020

Fall is in the air. Chase new adventures and open your eyes to the beauty around you.

Before bedtime comes red time. The evening hasn't ended until you've enjoyed a crisp glass of wine on our scenic rooftop...
10/29/2020

Before bedtime comes red time. The evening hasn't ended until you've enjoyed a crisp glass of wine on our scenic rooftop.

Find comfort in all things contactless. Booking, check-in, and access to your mobile key are all just a touch screen awa...
10/21/2020

Find comfort in all things contactless. Booking, check-in, and access to your mobile key are all just a touch screen away on our mobile app. When are we welcoming you next?

It’s time for a refresh. Change up your work-from-home routine in our inspiring, productivity-boosting spaces by booking...
10/11/2020

It’s time for a refresh. Change up your work-from-home routine in our inspiring, productivity-boosting spaces by booking our Work, Play, and Stay offer: https://bit.ly/2QhYz0B.

Go ahead and book the trip you’ve been daydreaming of—you all deserve it. https://bit.ly/2QhYz0B
09/26/2020

Go ahead and book the trip you’ve been daydreaming of—you all deserve it. https://bit.ly/2QhYz0B

Even the Griffith Observatory deserves a little observing of its own. Local hikes allow you to admire the city from a wh...
09/22/2020

Even the Griffith Observatory deserves a little observing of its own. Local hikes allow you to admire the city from a whole new angle.

District Kitchen & Bar is serving up mouthwatering farm-to-table dishes. Book your table today: https://bit.ly/2Ytulw1.
09/17/2020

District Kitchen & Bar is serving up mouthwatering farm-to-table dishes. Book your table today: https://bit.ly/2Ytulw1.

Summer's winding down, which is all the more reason to squeeze in that family vacation (pups included). Can we expect yo...
09/14/2020

Summer's winding down, which is all the more reason to squeeze in that family vacation (pups included). Can we expect your arrival soon? https://bit.ly/2QhYz0B

Our city has its own unique flavor, and we couldn't be more proud. In partnership with #LA❤, we invite locals to plan a ...
09/03/2020

Our city has its own unique flavor, and we couldn't be more proud. In partnership with #LA❤, we invite locals to plan a well-deserved staycation with us soon—a $30 F&B credit is included with booking. https://bit.ly/3baqF7p

Los Angeles has missed you and so have we. We are open to guests and starting a new chapter, with key changes in place t...
08/24/2020

Los Angeles has missed you and so have we. We are open to guests and starting a new chapter, with key changes in place to ensure we're operating responsibly and proceeding with care. We hope to see you soon!

Your drink will be garnished to perfection at Hope Street Bar.
03/13/2020

Your drink will be garnished to perfection at Hope Street Bar.

All it takes is one bite to fall in love with District on the Bloc.
03/11/2020

All it takes is one bite to fall in love with District on the Bloc.

Every hour is golden in LA.
03/09/2020

Every hour is golden in LA.

Privacy and serenity await in your cabana.
03/06/2020

Privacy and serenity await in your cabana.

District on the Bloc is serving up mouthwatering farm-to-table dishes.
03/04/2020

District on the Bloc is serving up mouthwatering farm-to-table dishes.

We’re just steps away from this staple.
03/02/2020

We’re just steps away from this staple.

Paw five for fun in the sun with your furry friend.
02/27/2020

Paw five for fun in the sun with your furry friend.

At Hope Street Bar, every day is your cheat day.
02/25/2020

At Hope Street Bar, every day is your cheat day.

Our state-of-the-art fitness center views will help you start your week on the right foot.
02/24/2020

Our state-of-the-art fitness center views will help you start your week on the right foot.

When we say bring the whole family, we mean the whole family.  Your four-legged family member is welcome too.
01/30/2020

When we say bring the whole family, we mean the whole family. Your four-legged family member is welcome too.

Whoever said, "You can't have it all," clearly wasn't talking about breakfast.
01/26/2020

Whoever said, "You can't have it all," clearly wasn't talking about breakfast.

It's Friday. You know the drill.
01/24/2020

It's Friday. You know the drill.

Better together. Learn more about our breathtaking venues and unparalleled wedding services.
01/22/2020

Better together. Learn more about our breathtaking venues and unparalleled wedding services.

Rise and shine comes easier with the help of coffee and room service.
01/20/2020

Rise and shine comes easier with the help of coffee and room service.

Hold our calls, we’re sleeping in this weekend. Rest easy in the comfort of your very own Sheraton Signature Bed.
01/18/2020

Hold our calls, we’re sleeping in this weekend. Rest easy in the comfort of your very own Sheraton Signature Bed.

Get down to business, but still feel business casual.
01/16/2020

Get down to business, but still feel business casual.

Go ahead and sleep in. Our in-room dining services are available all day, every day.
01/14/2020

Go ahead and sleep in. Our in-room dining services are available all day, every day.

Address

711 S Hope St
Los Angeles, CA
90017

Metro Red Line: 7th Street Metro Center DASH http://mta.net

General information

Check-in Time: 3PM Checkout Time: 12 PM There are numerous points of interest and venues within easy walking distance or a short shuttle ride from the entrance of the hotel. Furthermore, Downtown has the distinct advantage as the hub of the entire Los Angeles freeway system, which positions you and your members within a few driving minutes of many popular Southern California entertainment venues and attractions. Overnight Parking: Valet Only @ $32 COMMUNITY GUIDELINES Sheraton LA invites our fans to share comments, questions, photos, videos or information regarding their experience at our hotel. We encourage responsible and respectful conversations at all times, including in comments that may disagree with other members of our Facebook community or with Sheraton LA. The views expressed in user comments may not reflect the views of Sheraton LA. We reserve the right to delete profane, misinformed, untrue, violent or felonious posts.

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Goodbye Marriott. I will stay 50+ nights with Marriott this year. I Double booked in Sheraton Grand in LA by mistake and they would not waive cancellation fee? That's worth switching hotel chains for!
Visitors watch out!!! If you accidentally leave something in the room, you might not get it back in the same condition or might not even get back at all. I left my prescription glasses and charger with cord for the cell phone. It has been a nightmare to deal with lost and found- first I was notified that they found my glasses then when my son came to pick it up they lost it again. After he left they found it and he eventually picked them up couple of days later. Once I looked at the glasses ( they were in the seal envelope ) I noticed scratch on my left lense. It is impossible to repair and needs to be replaced at the cost of over $100 !! Plus they never located cord and a charger ..... Both Front desk and Hotel Manager are unwilling to do something about it and are extremely impossible to talk to. Nobody calls back till you call and call again!!!! I definitely- DO NOT recommend this hotel to anyone!!
First time that I have ever booked at a Sheraton hotel. In doing so it was a toss with the Hyatt whom I have used and find professional and of superior customer service. The Sheraton won out due to me being able to talk to an actual person on the weekend regarding reservations and rooms. The advise that I was very clearly given after much discussion has proven to be misleading and deceptive. I received an email this morning from a sales admin officer stating that my booking does not service what I need and of course runs contary to the advice I was given on how to book rooms to accomodate what I needed. I am disappointed that I replied to this email early this morning and I have not heard anything back not even a reply saying received and being processed. At this point in time I am very dissatisfied with Sheraton and have no faith in this chain of hotels
I always stay at Hiltons. This is my first attemp at booking with Sheraton. Called reservations and got a woman who could barely stay awake on the phone with me. I wanted to change my reservation to the block of rooms the LA Fashion week is holding. Not knowing there was a block I previously booked through their website. I called and asked if I could update my res to the block of rooms at what I think is a better rate. My request was declined. I asked to speak to a manager (Julie) who was equally as bored. She also declined my request. I was not cancelling just updating my reservation. Done with Sheraton for good now.